How to link your bank feed

Linking your bank feed is the easiest way to keep your bookkeeping accurate and up to date. Once it is connected, your business bank transactions flow through to your Mazuma accountant automatically, so you no longer need to upload bank or card statements by hand.

The connection takes just a few minutes to set up. This guide walks you through every screen.

Your money stays yours

A bank feed is a secure connection that sends your business bank transactions to your Mazuma accountant.

It is important to understand what this does and does not allow:

• We never see or access your bank account
• We cannot log in and we cannot move money
• The feed simply sends transaction data across

All of this is protected by bank grade encryption. The purpose is purely to keep your bookkeeping accurate, not to give anyone access to your account.

A quick word about Open Banking

Some screens in MazApp and at your bank mention Open Banking. This is just the name of the technology behind your bank feed. It is the same thing, so there is no need to worry if you see it referred to either way.

The connection itself is handled by TrueLayer, an FCA regulated data partner.

Before you start

To make setup smooth, have the following ready:

• Use your business bank account, not a personal one
• Have your account number and sort code to hand
• Keep your mobile banking app nearby, as your bank will ask you to approve the connection

Step 1: Open the bank feed settings in MazApp

Log in to MazApp, go to Settings, then choose Open Banking from the menu on the left.

Click Set up Open Banking to begin.

Step 2: Review and allow the connection

The connection is handled by TrueLayer, our FCA regulated data partner.

This screen shows exactly what will be shared:

• Your name
• Your account number and sort code
• Your balance
• Your transactions, direct debits and standing orders

Nothing more than this is shared. When you are ready, click Allow.

Step 3: Choose your bank

Search for your bank or pick it from the list.

Remember to choose the bank that holds your business account, not a personal one.

Step 4: Confirm your account details

Your bank will ask for a few details to identify your account. Depending on your bank, this may include your account number, sort code and email address.

These details go directly to your bank, not to Mazuma. Enter them and click Continue.

Step 5: Approve the connection in your banking app

Keep this page open, then open your banking app on your phone.

Your bank sends a request to your mobile banking app. Open it, check the details, and tap Approve. This is how your bank confirms it is really you. Mazuma is never involved in this step.

Once you have approved the request, the page updates automatically.

The exact wording varies by bank, but the process is the same.

Step 6: You're connected

Back in MazApp, you will see your bank listed with the status Synchronised.

That is it. Your transactions now flow through to your Mazuma accountant automatically, with no more manual statement uploads.

Keeping your feed connected

Under Financial Conduct Authority rules, your consent needs refreshing every 90 days. This is a standard requirement that applies to all Open Banking connections.

MazApp shows the expiry date on the Open Banking page, and reconnecting takes seconds:

• Click Reconnect bank account
• Approve it with your bank in the same way as during setup

We will remind you when it is due, so you do not need to keep track of the date yourself.

Need a hand?

If you get stuck at any point, we are happy to walk you through it. Get in touch and we will get you connected.